Yes, we deal with each case individually depending on the type of organization. Please contact firstname.lastname@example.org outlining the type of organization you are and we will be happy to help you.
We are obliged by Canadian law to apply the relevant Sales Tax to all Canadian Customers on the prices quoted above.
Need more ?
- Unlimited Bandwidth
- Unlimited Users
- Disk Quota : 500GB
All plans include
- Unlimited projects
- Access to all features
- Unlimited bandwith
- Phone Support
- Prompt email response
Scalability & Security
- Daily backups
- SSL/HTTPS security
- Cloud hosted
Frequently Asked Questions
Do you offer discounts to non-profit organizations or educational bodies?
What if I just paid and decide to upgrade to a higher plan?
No problem. Simply login to your account and select the new format and agree to the new price plan. Your new pricing plan will either begin immediately or automatically at next billing cycle; you chose.
Why are you offering a free 30-day trial period?
We want you to be 100% satisfied before investing your money, so feel free to create an account with no obligations. All our paid plans include a free 30-day trial, and we do not ask for payment information until your trial period comes to an end.
Which methods of payment do you prefer?
We take our payments through Credit Card or Paypal. So, if you have a Paypal account, you can just use that. If you don't have a Paypal account, you can quickly and easily pay using Visa, Mastercard, Maestro or American Express. If your organization does not allow Paypal or Credit Card payments, please contact us at email@example.com to arrange an alternative payment method.
When do I pay?
Near the end of your 30-day free trial, you will receive an email asking you to pay to continue using Done. At this time, you can cancel with no obligations or hassle. If you decide to continue using Done, you will be asked to choose a plan and enter your billing info for the monthly payment.
Can I cancel, upgrade or downgrade later?
No problem - Done is a monthly service, and you can cancel, upgrade or downgrade at any time.